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Every business has one—the dreaded “Process” that no one wants to acknowledge is holding back the company. It’s the elephant in the room, the one that everyone knows is stifling growth, but no one wants to address. It’s usually a big one, so know that you may need to walk before you run. Start with

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Now that you have your Purpose clarified, and the right People in the right places, how do you go about supporting your people more fully? The first thing that comes into most people’s minds at that question is training! And yes, training your people to do the functions of their jobs is critical (if you want

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